Tools that deliver: Aligning tech with human connection in practical case studies

Session details:

Discover how technology is already transforming hospitality operations in this fast-paced session packed with real-world case studies. From AI and automation to smart systems and data-led decision-making, see how owners and operators are using digital tools to streamline processes, optimise performance, and enhance both guest and team experiences. Practical, proven, and people-focused, these are innovations delivering measurable results today. 

From data jungle to human time: How finance tech turns hotel reporting into faster decisions and better relationships - Rolf Arndt, Managing Director, Fairmas Services 

From property performance to guest comfort: How smart energy technology delivers real results - Michael Serour, General Manager, Verdant Energy Management Solutions 

Tech that cares: How smarter tools empower human hospitality - John Lockyer, CEO, Unifocus